Helpful information
Three-year minimum
hardware warranty.
Clear protection for eligible hardware
Warranty coverage applies to eligible hardware against covered defects during the stated period. Exact coverage may vary by product or manufacturer and will be identified in your project documents.
Glass is not warranted against breakage
Because glass is inherently fragile, the warranty does not cover glass breakage or damage caused by impact, misuse, accidents, building movement, thermal stress, improper cleaning, or work performed by others.
Making a request
Contact us with your name, project address, installation date, a description of the issue, and clear photographs.
This page is a general summary. Written terms issued for an individual project control.
